“The Bachelor” Ben Flajnik talks to LA Times reporter Amy Kaufman at the taping of the Women Tell All episode.
Tags: Engagement, Chris Harrison, Tell-All, Amy Kaufman, American Broadcasting Company, Bachelor, Women Tell AllGood danny gokey snapshot
December 28, 2011 By 8 Comments
The following is a superb danny gokey picture:
Danny Gokey
Image by echolalia [echelon]
11.17.10
Evernote Selects Parature for Cloud-based Customer Engagement Solution
November 26, 2011 By 3 Comments
Vienna, VA (PRWEB) November 21, 2011
Parature, a global leader in cloud-based customer engagement software, announced today that Evernote, the company that’s helping the world remember everything, has selected Parature for online customer support to service its worldwide customer base.
Evernote supports more than 16 million customers worldwide for its suite of products that allow users to capture anything from their real and digital lives, and access them anytime. To effectively support its rapidly growing user base, Evernote needed to switch from a single dimension customer support software to a multi-dimension, scalable one that would give its agents better reporting tools, a more holistic view of their customers, and automatically support multiple languages, as Evernote quickly expands its overseas reach.
Multi-language support is very important to us. Evernote adds new languages to its products on a regular basis, which means that we need a customer support solution that can address the needs of users in various geographies,” said Phil Dean, Evernote’s VP of Customer Satisfaction. “We also value Parature’s excellent email support options, as well its ability to provide useful insights and analytics for our many clients. Parature has significantly improved our ability to effectively respond to the needs of our users.”
Since Evernote has deployed Parature, the company has seen excellent results. Because they are able to use Paratures reporting tools to categorize queries they can respond faster to premium inquiries. Since deploying Parature, Evernote is now meeting 100% of their SLAs for premium inquiries. Additionally, they have decreased training time by focusing agents on specific skills-based queues. As agents gain experience, Parature provides easy-to-manage functionality to add queues for each agent. Evernotes customers are also benefiting from Paratures Knowledgebase and EasyAnswer feature which allows its customers to search a comprehensive FAQ and find their own answers, cutting down on the number of tickets that need to be submitted and processed.
Evernote is a great example of a global company that needs a cloud-based, multi-language support system that can service clients anywhere, anytime, said Duke Chung, Co-Founder and Chairman of Parature. We are proud to power Evernotes customer support portal, and are thrilled theyve already seen improvements in their response time to customers as well as gains in internal efficiencies. We look forward to working with Evernote and easily scaling their support system as the company grows, and adds more products, languages and customers.
About Parature
Parature is the industrys leading provider of cloud-based customer engagement solutions and is used to support over 30 million end users worldwide. Parature empowers customer service organizations to monitor, manage, resolve and respond to a high volume of service issues across multiple communication channels, including the growing number of service-related conversations that are happening every day within social media channels. With more than a decade of experience, Parature delivers support and social media engagement and management solutions to mid-size and enterprise organizations across a wide variety of industries. Parature is among Inc. Magazines Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Parature is used by some of the worlds most innovative organizations, federal agencies and companies, including Rosetta Stone, SuccessFactors and Threadless. Parature is headquartered in Vienna, Virginia. For more information, visit http://www.parature.com , follow @parature on Twitter, or like us on Facebook at facebook.com/parature.
About Evernote
Evernote is helping the world remember everything by building innovative products and services that allow individuals to capture, find and interact with their memories. Evernote apps are available on all major computer, web, mobile, and tablet platforms. For more information, please visit: http://www.evernote.com.
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LoyalNation Introduces Updated Version of P.R.I.D.E. PlatformTM, Featuring Social Media Approach for B2B, Employee Engagement
September 15, 2011 By 3 Comments
Charlotte, NC (PRWEB) July 13, 2011
Recognition and rewards company LoyalNation launches an updated edition of its P.R.I.D.E Platform technology this month, when client firms adopt customized programs that support critical internal and business-to-business relationships among managers, employees, sales channel partners and vendors within exclusive social networks.
The P.R.I.D.E. Platform acronym stands for Promoting Recognition and Incentives to Drive Engagement, describing the essence of the web-based program that delivers dynamic and flexible functionality. The P.R.I.D.E. Platform enables participants to recognize and incentivize key business partners with redeemable points, incentive travel, logoed business gifts or a simple thank you in a Facebook-like environment that reaches small teams or a company-wide audience. The social media tools also encourage and facilitate peer-to-peer recognition, which drives enhanced employee engagement, a key attribute of the most successful companies.
?Research shows that employee recognition is a critical driver of employee engagement and, unfortunately, something often poorly done by organizations and their managers. The P.R.I.D.E. Platform provides an easy-to-use solution for employees to both recognize and be recognized by others in their organization and holds the potential for significantly increasing employee engagement and productivity,? offered industry expert Dr. Paul Marciano, a LoyalNation partner and author of the internationally-acclaimed business book ?Carrots and Sticks Don?t Work: Build a Culture of Employee Engagement with the Principles of Respect? (McGraw-Hill Professional Division 2010).
The functionality includes mechanisms to recognize years of service, health and wellness, safety incentives, new business referrals, customer service accomplishments and other categories. Companies can measure, track and manage their entire incentive, rewards and recognition programs from a single, private-labeled platform designed in accordance with the needs and culture of that firm.
?The P.R.I.D.E. Platform supports the best practices of recognition and rewards through systemic design with tools to measure the effectiveness of the program.? said Dave Schroeder, President of Charlotte, NC-based LoyalNation. ?It is cost effective and efficient in design, deployment and ongoing support. Research clearly demonstrates that strong employee recognition and engagement results in enhanced revenue and profits for both large and small companies.?
The sales incentive programming component of the P.R.I.D.E. Platform is Performance Jet?, a module with design flexibility that allows for performance rankings, discussion groups, blogs, comments, information dissemination on products or industry developments and a searchable database to find any of that detail. It also includes an online virtual mall with access to millions of merchandise and incentive travel options, gift cards enabled for hundreds of retailers, reloadable and single load debit cards and a company?s own corporate store of logoed items or other awards of choice.
All aspects of the P.R.I.D.E. Platform are specifically customizable for employees, sales teams, sales channel networks, franchises and company clients/customers.
The LoyalNation Board of Advisors includes founder J.C. Faulkner of Charlotte, the former head of industry-leading HSBC Mortgage Services who has been involved in the loyalty and incentive industry as a client and investor for over ten years, and Tom Reddin, former CEO of LendingTree and of the prominent NASCAR team Richard Petty Motorsports. The president of LoyalNation, Schroeder, is a 15-year executive in the financial services industry with organizations including Bank One, Wachovia and HSBC. Privately owned, LoyalNation also has offices in Kansas City, MO, and Jacksonville, FL.
Contact: Steve Griffith, Vizion Group PR, 484 433 7757, sgriffith(at)viziongroup(dot)net
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What are some wedding and marriage tips for a first wedding?
August 18, 2011 By 8 Comments
Question by Cakester: What are some wedding and marriage tips for a first wedding?
Im getting married in may and this will be my first marriage for me and my fiance and i want it to be my only marriage. What are some tips for a stress free wedding and along happy marriage. My fiance and i get along amazingly and have the same sense of humor but i would like some tips from any one who has been married along time on how to make it last and keep the fire burning after the honeymoon. All answers will be greatly appreciated. Thank You!
Best answer:
Answer by Rusty Nail
Everything was perfect for our wedding (except). Expect this. My wife’s dress would not bussel. We sent the rest of the party to the hall and literly ran down the street to the bridal shop to find out that one of the ties was missing. This was 44 years ago, and we are still happily together.
Know better? Leave your own answer in the comments!
Tags: Happy Marriage, some, Wedding, marriage tips, Relationships, Tips, FirstCrazy Marriage Proposal – Guy falls off building!!!
July 21, 2011 By 27 Comments
Josh falls 4 stories off building proposing to fiancee– his poor fiancee, Brooke practically had a heart attack. www.facebook.com I created a FB page. Like it! www.facebook.com And SUBSCRIBE!!!
Video Rating: 4 / 5